Business processes permeate just about every part of an organisations environment. Processes include those for recruiting staff within the HR function; capital expenditure, purchase, billing and credit control within Finance; complaints handling for Customer Services and document and knowledge management for quality control and regulatory compliance...... and much much more.
Some of these processes may be relatively simple but others are complex and often cross both departmental and geographic boundaries involving suppliers, partners and customers. These business processes need to be executed and managed against a backdrop of frequent and ever increasing speed of change whilst maintaining efficiency and minimising costs to main competitiveness.
Business Process Management (BPM) is a systematic approach to defining and managing business processes to support an organisation in achieving efficient operation in an ever-changing environment. Today the best technologies enable business processes to be modelled without the use of programming enabling early and easy adoption. Using web technologies, they also support on premise, mobile and home working enabling management of business processes in ways that suit the organisation.
Are you looking for a partner....
If you answered yes to many of the questions above OCS is able to help. At OCS, we recognise every organisation is different and our services are tailored to your individual Business Process Management needs from training and guidance through to full development and long-term support and maintenance.
We also understand that only the very best technology can really provide all the facilities to support a successful organisation and we have selected BP Logix as our partner and their award winning Process Director BPM web based workflow suite. As well as providing all the features we consider necessary for successful support or an organisation's business process needs, the suite offers advanced predictive capabilities through its Process TimelineTM technology. This enables business users to predict how later stages in a process are affected by changes introduced in earlier stages. It is the only BPMS that provides this capability.
|White Papers/Articles||Webinar/Video Links||Customer Stories|
|Adding the Time Dimension to Business Process Management (BPM) Software|
Can Process Director Help You Leverage Your SharePoint Investment?
|NEC Laboratories America: Protects its Intellectual Property Documents with Process Director|
|National Institute of Mental Health Streamlines Its Processes and Teleworker Program||Exploring Process Director||Abbott Accelerates its HR and Purchasing Processes with BP Logix|