Automotive
Automotive Solutions
OCS Consulting has a strong track record and has worked with Motor organisations such as Nissan, Suzuki GB, Renault, Honda, Mercedes-Benz, Jaguar Land Rover, McLaren and Motability Operations. Our Automotive IT Solutions have been delivered to various operational areas including Sales and Logistics, Aftersales and Warranty, Finance Systems and Dealer Operations.
Sales & Logistics
- Factory ordering and stock level management
- Vehicle importation, dealer ordering, stock allocation
- Management of COC printing and distribution to dealerships
- Dealership deliveries and logistics company interfacing
- New Vehicle Registrations - Interfaces to DVLA
- Warranty registration
- Derogation – Registration and management of process according to appropriate regulations.
Finance Systems
- Vehicle funding and Invoice management
- Consignment, factored invoices and interfaces to 3rd party Finance houses
- Dealer Incentive Systems - Dealer targets, achievements and payment.
After Sales & Warranty
- Parts – Including interfaces, supersession and kit parts
- Warranty claim entry and management
- Service campaigns
- Recall management
- Service Portal - Servicing information provisioning for dealerships and 3rd parties
- Technical Helpdesk - Recording and resolution of product issues, together with knowledgebase
- EPC - Electronic Parts Catalogue for Parts and Accessories.
Dealer Operations
- Dealer Management Systems concepts
- Corporate Standard Systems
- CRM - Interfaces to CRM Systems, customer information collection and lead management
- Corporate Standards Systems
- Dealer Websites to ensure corporate branding and Used Sales.
For further information on OCS' Automotive Solutions please email James at info@ocs-consulting.com or call +44 (0) 20 8731 4335